At Winstel Technologies, we understand that every business has different IT requirements. That's why we offer flexible managed IT support solutions that can be tailored to suit your business, your people and your budget. Whether you need a fully outsourced IT department, ongoing support or help with the occasional technical issue, our experienced team is here to keep your business running smoothly, securely and efficiently.
Our Comprehensive IT Support service is a complete outsourced IT solution for businesses that want the confidence of having an experienced IT team looking after their technology.
For a fixed monthly fee, Winstel becomes an extension of your business, fulfilling the role of your IT manager and support team while proactively managing your IT environment.
It includes:
- IT risk assessments
- Weekly site visits and preventative maintenance
- Proactive and reactive IT support
- Secure remote support
- Hardware and software asset management
- Software licence management
- Endpoint protection and antivirus management
- Ongoing cost-saving recommendations
- Disaster recovery planning and implementation
- Network security policies and best practices
Time Block IT Support is ideal for businesses that need regular IT assistance without committing to a fully outsourced solution.
Together with you, we'll agree on a monthly allocation of support hours, giving you access to experienced IT professionals while keeping costs predictable and aligned with your budget. Time blocks start from a minimum of six hours and are available in additional two-hour increments, with discounted rates compared to our ad hoc support.
It includes:
- IT risk assessments
- Scheduled site visits for proactive support and preventative maintenance
- Reactive support call-outs
- Secure remote support
- Ongoing cost-saving recommendations
Sometimes you simply need expert help when something goes wrong. Our Ad Hoc IT Support service provides experienced technicians on an hourly basis to resolve individual IT issues as they arise.
It's the ideal solution for businesses that don't require ongoing support but want the confidence of knowing experienced help is only a phone call away.
Travel costs are charged separately where applicable.
This is a reactive support service, whereby consultants respond to requests from customers to resolve a particular IT issue.
An hourly rate is charged and it excludes travel costs.
Technology works best when everything works together. Discover how our other managed IT solutions can support your business.
Cloud Services
Secure, scalable cloud solutions that grow with your business.
Connectivity
Reliable internet, voice and networking solutions that keep your business connected.
Cyber Security
Protect your business with layered security, monitoring and threat prevention.
For more information on how Winstel can reduce costs and increase productivity with our IT services contact us on 011 465 4433 or email us at
info@winstel.co.za.
